When it comes to reimbursement for Long Term Care, there are many ongoing changes and regulations. We have compiled some of the most frequently asked billing questions in this category.
Key medical billing questions and answers:
Q. Once a patient ends their SNF Part A benefit days, does that count towards the 60-day break? Can an SNF submit a claim for Part B therapies once a patient exhausts their SNF benefit days?
A. One of the major determinants of a patient’s eligibility for a 60-day break with an aim to benefit from a fresh benefit period is that the level of care. If a patient is still undergoing care which previously would have fulfilled benefits criteria, a benefits exhaust claim must be made. For benefit exhaust claims, the SNF must submit a monthly benefits exhaust bill for patients who are undergoing specialized care. The process is unchanged irrespective of who pays the benefits exhaust bill (i.e., Medicaid, insurance, or private payment). Benefits exhaust bills must be claimed monthly to extend the patient’s applicable benefit period within the common working file (CWF).
The patient’s benefit period terminates 60 days after they have been discharged from an inpatient healthcare facility and has not been the recipient of specialized care in an SNF during this 60-day period. If the patient is still admitted in an inpatient healthcare facility and receives specialized care after their Part A benefits have been exhausted, then this would not go towards the 60-day break.
The SNF can initiate an inpatient ancillary claim (22X) for patients who continue to receive specialized care (e.g., Part B therapy) once SNF Part A benefits have been exhausted, and benefits exhaust claim has been processed.
CMS Publication 100-04, Claims Processing Manual, Chapter 6, Sections 40.7 & 40.8
Q. If a resident remains at a skilled level of care after benefits exhaust, do we continue to submit a benefit exhaust claim until the patient drops to a lower level of care? Do we submit ‘no-pay’ claims once the patient begins a lower level of care?
A. That’s an important billing question, as SNFs must submit a bill regardless of whether the benefits in question are payable by Medicare. The CMS documents all inpatient services undertaken by the patient. An SNF must submit benefit exhaust bills monthly for patients who are recipients of specialized care as well as when there is an escalation or de-escalation in the level of care. These monthly benefit exhaust bill claims are necessary for extending the patient’s benefit period within the CWF. If and when there is an escalation or de-escalation of care, the SNF should submit a benefits exhaust bill in the next billing cycle that clearly states that active care has ceased. Part B 22X bills can be submitted once this has been performed.
CMS Publication 100-04, Claims Processing Manual, Chapter 6, Section 40.8
Q. Where can I find information on leave of absence days?
A. A leave of absence is defined as the period in which the patient is missing
, but has not been discharged as per the hospital’s workflow processes. Patients who are deliberately referred and transferred to other healthcare institutions (e.g., tertiary hospital or skilled nursing facility) are excluded from this period.
CMS Publication 100-04, Claims Processing Manual, Chapter 6, Section 220.127.116.11
Q. Patients have Medicare and other insurers as primary from day one of admission. If we have been doing the minimum data set (MDS) from day one and the beneficiary converts to traditional Medicare, do we start over with the 5-day MDS? Or can we pick up where we left off with the MDS schedule started on day one?
A. For Medicare to undertake payment for specialized services provided to a patient under a Part A SNF stay, the SNF must complete an MDS. This is strongly recommended especially when Medicare is secondary. The Medicare assessments must begin on the 1st day of the resident’s Medicare coverage.
Q. When would an MDS assessment schedule start again?
A. Once the patient has been discharged (and not leave of absence) from the SNF for more than 24 hours, or has been discharged and re-admitted, a new MDS must begin.
Q. A patient has been discharged from the facility. However, he has been re-admitted to SNF within 30 days. The discharge claim has not been sent yet. What should I send to the insurance company?
A. Another good SNF billing question! In this case, an interim bill and report should be submitted. It is important to specify the current stay admission date, Condition Code 57, Occurrence Span Code 70 with the qualifying hospital stay dates of at least 3 days, Occurrence Span Code 74 showing the LOA From and Through dates and the number of non-covered days.
If the discharge report has already been sent before the patient’s re-admission, then an additional report and bill should be submitted.
Also consider that if a patient discharges and returns before the following midnight, Medicare does NOT count it as a discharge
Q. What qualifies as a 3-day qualifying stay for SNF inpatient stay purposes?
A. The patient must have been admitted to a Medicare-approved inpatient hospital for at least 3 consecutive days. This qualifying criterion does not include the day of discharge. In other words, a patient admitted to a hospital on 06/11/2022 and discharged to an SNF on 06/14/2022 would meet the criterion for the 3-day qualifying stay. This is because the patient was admitted as an inpatient on 06/11, 06/12 and 06/13. 06/14 was not considered, as that was the day of discharge. Outpatient services such as observation do not qualify for this criterion. Also, the SNF services provided must have been indicated for conditions which warranted treatment in the hospital, or a condition which arose within the SNF whilst being treated for a primary condition for which hospitalization was warranted.
A 3-day admission within a psychiatric facility would meet the criterion for a prior hospital stay, but patients who exclusively have a psychiatric condition and are subsequently transferred to an SNF are likely to be recipients of non-covered care. Non-covered care in this context refers to a level of care that is less advanced and comprehensive compared to the SNF level of care that is covered.
CMS Publication 100-02, Benefit Policy Manual, Chapter 8, Section 20